Data Controller
Wiwatchai Worldwide Co., Ltd.
Trading as Metropol Kitchen Appliances
Address
241/1 ตรอกสะพานยาว แขวงสี่พระยา เขตบางรัก กรุงเทพมหานคร 10500
01Introduction
Wiwatchai Worldwide Co., Ltd. ("the Company") is committed to protecting your personal data. This Privacy Policy is prepared in compliance with the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand, to inform you of how we collect, use, and disclose your personal data.
02Personal Data We Collect
We may collect the following categories of personal data:
- Contact Information: Full name, delivery address, phone number, email address
- Order Information: Products ordered, purchase amounts, order history, warranty registration details
- Usage Data: Pages visited, time spent on site, browsing behaviour
- Device Data: IP address, browser type, operating system, cookie data
03Purposes & Legal Basis
| Purpose | Legal Basis |
|---|---|
| Processing orders and delivery | Contract performance |
| Warranty and after-sales service | Contract performance |
| Website analytics and improvement | Legitimate interests |
| Sending news and promotions | Consent |
| Legal compliance (tax/accounting) | Legal obligation |
05Third-party Disclosure
We may share your personal data with the following third parties:
- Payment Processor (Beam Checkout): To securely process payments. Credit card data is processed directly by Beam; we do not store card details.
- Installation & Delivery Team: Your address and phone number are shared with the assigned technician for installation scheduling.
The Company does not sell, trade, or rent your personal data to third parties for marketing purposes.
06Data Retention Period
07Security Measures
The Company employs appropriate technical and organisational security measures, including SSL/TLS encryption for data transmission, role-based access controls, and storage on security-certified cloud infrastructure. However, no internet system can be completely secure.
08Your Rights as a Data Subject
Under the PDPA, you have the following rights regarding your personal data:
09Contact Us
If you have questions about this Privacy Policy or wish to exercise any rights under the PDPA, please contact us at:
10Policy Updates
The Company reserves the right to update this Policy periodically. Material changes will be communicated via the website or by email. The current effective date is always displayed at the top of this page.